Q: What precautions are you taking at your shipping facilities?
A: Our team closely follows the CDC’s guidelines with regular deep cleanings of our facility, and we frequently wipe down all high-touch surfaces throughout the day with disinfectant. Our teammates maintain six feet between each other at all times and receive temperature checks upon arrival. We require any team member who is sick or feeling ill to stay home.
Q: Should I expect a delay with my order?
A: Our fulfillment center is open and operational. However, due to COVID-19, shipping times may take longer than usual once handed off to the carrier. Any changes or delays to your order will be communicated to you via email and reflected on your order page. We appreciate your patience and look forward to getting you your products!
As always, we're happy to help with any questions you have. Send us a note to firstname.lastname@example.org and our team will reply with the most up-to-date information we have available!